Receiving your new PC Mastercard in the mail is always a moment of joy. But, when you’re dealing with an additional card for a secondary cardholder, this process can often lead to confusion, particularly when trying to activate the card online.
The activation process for the primary cardholder’s PC Mastercard online is typically straightforward and user-friendly. However, if you’re looking to activate an additional cardholder’s card, the process isn’t as clear-cut as one would hope.
Contrary to what the instructions on the card’s sticker might lead you to believe, activating the additional cardholder’s card online is, unfortunately, not possible. Yes, you read that correctly. Despite what the sticker says, the additional cardholder’s PC Mastercard cannot be activated online.
So, how do you get around this? The solution lies in the old-fashioned method of telephone activation. Simply call the number provided on the back of your card. Don’t worry about any language barriers or struggling to communicate your needs – there will be no need to talk to a human operator. Simply follow the voice prompts, and your card will be up and running in no time.
However, the activation doesn’t stop there. For the first transaction you make with your newly activated card, it’s important to remember not to use the tap function. Instead, insert your card into the machine. This might seem a little out of step with our contactless habits, but it’s a necessary step in the activation process.
This entire process can indeed be confusing, especially given the contradicting instructions on the card’s sticker. However, once you know the steps to follow, activating your additional cardholder’s PC Mastercard is quite simple.
Remember, the key points are to activate by phone, not online, and to insert, not tap, for your first transaction. Once you’ve done these two things, you’re all set to start enjoying the benefits of your new card.