If you’re reading this blog it’s probably because you’re trying to create some kind of scenario in integromat that can gain access to a custom field in Keap, Infusionsoft Max Classic. 

For this example we are going to create a scenario where the tag is the trigger. Once triggered integromat will retrieve a contact and add a row to Google sheets that includes a custom field value.

integromat scenario example

The first step is just to make it do anything. You will have to setup the trigger tag and then run the scenario once. This will prompt integromat to capture the custom field arrays which we will be able to check in step 2 which is the “retrieve a contact” step.

This should bring up something that looks like this below. You are going to want to expand the custom field array.

custom field array

Here comes the not so fun part. You are going to have to collapse all of the arrays until you find the custom field that you are looking to access. In my example it was array 53 which contained custom field ID 319 that I was looking to access. This is the biggest mistake people make when trying to access custom fields in integromat. You want to reference the array not the custom field ID.

infusionsoft array

If you want to follow along with this example and add a field to a google sheet row then look for custom field [ ] and select “content”.

Once you have added this you need to double click inside the green box to insert your array row id (not your custom field ID). See screenshot below.

That is how you go about adding content from an Infusionsoft/Keap/Max Classic custom field to Google sheets using integromat.

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